Our Guarantee — Everest Forge Hand-Forged Blades
At Everest Forge, every blade we forge — from swords and kukris to machetes, daggers, and spears — is crafted by hand in Kathmandu, Nepal with care, tradition, and real skill. We stand behind every blade that leaves our forge. Your satisfaction and trust matter deeply to us, and we have built this policy to give you complete confidence in every purchase.
Everest Forge — Our Personal Promise
Not Happy? Full Refund or Replacement — No Questions Asked
Receive your blade and not completely satisfied? We offer a full refund or free replacement. We stand behind every blade that leaves our forge with our personal guarantee. Simply contact us within 30 days of receiving your order.
Contact Us to Claim →Warranty, Replacement & Return Policy – Everest Forge
At Everest Forge, we take great pride in the quality, craftsmanship, and functionality of every blade we hand-forge. Your satisfaction and trust matter deeply to us. That is why we stand behind our products with a clear and fair Warranty, Replacement, and Return Policy — designed to give you confidence in every purchase. Every blade we ship has been individually inspected and tested before it leaves our workshop. To learn more about how your blade is made, visit our The Making page.
Limited Warranty
All Everest Forge blades come with a 6-month limited warranty against manufacturing defects in materials and workmanship.
What is Covered:
- Cracks or breaks in the blade due to faulty forging or tempering
- Structural defects in the handle or tang
- Separation of blade from handle under normal use
- Faulty sheaths or scabbards due to material failure
What is Not Covered:
- Damage caused by misuse, abuse, or accidents
- Improper sharpening techniques
- Rust, corrosion, or water damage due to neglect
- Custom-modified or altered products
If you believe your blade has a genuine manufacturing defect, contact us within the warranty period and we will work with you to resolve the issue promptly.
Replacement Policy
If your product arrives damaged, defective, or incorrect, we will gladly offer a free replacement or exchange. Please report any such issues within 7 days of delivery.
To qualify for a replacement:
- The item must be unused and in original condition
- You must provide clear photographs of the issue
- Original packaging must be kept for return if needed
Return Policy
We want you to be completely satisfied with your order. If for any reason you are not happy with your product, we accept returns within 14 days of delivery for a refund or store credit.
Return Conditions:
- The item must be in unused, original condition
- Return shipping costs are the responsibility of the buyer
- Refunds will be issued once the item is received and inspected
Non-Returnable Items:
- Customized or engraved blades
- Used or modified blades
- Items returned after 14 days
Everest Forge — Custom Orders
Ordering a Custom Blade?
Custom and engraved blades are non-returnable as they are forged specifically to your design and specifications. We work closely with you through the design consultation to ensure every detail is exactly right before forging begins. If you have any questions before placing a custom order, our team is happy to help.
Request a Custom Forge → Ask a Question →How to Initiate a Return or Replacement
The process is simple and straightforward. We aim to resolve every issue as quickly as possible — most cases are handled within 48 hours of your initial contact.
- Email us at [email protected] with your order number and product code found on your product page
- Include clear photos of the product if it is damaged or defective
- Wait for confirmation and further instructions from our team
- Pack the item securely and send it to the provided return address
Our Promise
Every Everest Forge blade is forged with care and tradition by master blacksmiths who have spent years perfecting their craft in Nepal. We believe deeply in what we make — and we are fully committed to making things right if you ever encounter a problem. A blade from Everest Forge is not just a purchase. It is a piece of heritage craftsmanship backed by our personal word.
Browse our full range of hand-forged blades or visit our FAQ page if you have any questions before ordering.
Everest Forge — Hand-Forged in Nepal
Have a Question About Your Order?
Our team responds within a few hours. Please mention your order number and product code for the fastest response.
Contact Us → Browse FAQ → Shop All Blades →Frequently Asked Questions
What is Everest Forge's satisfaction guarantee?
If you are not completely satisfied when your blade arrives, we offer a full refund or replacement — no questions asked. Contact us within 30 days of receiving your order with your order number and photos and we will make it right immediately.
How long is the warranty on Everest Forge blades?
All Everest Forge blades come with a 6-month limited warranty against manufacturing defects in materials and workmanship. If you believe your blade has a genuine defect, contact us within the warranty period and we will resolve the issue.
What do I do if my blade arrives damaged?
Report any damage within 7 days of delivery by emailing [email protected] with your order number and clear photos. We will arrange a free replacement or exchange as quickly as possible.
Can I return a custom or engraved blade?
Custom and engraved blades are non-returnable as they are forged specifically to your design and specifications. We work closely with you during the design consultation stage to ensure every detail is correct before forging begins. Visit our Custom Forge page to learn more.
How long do I have to return a blade?
We accept returns within 14 days of delivery for unused blades in original condition. Return shipping costs are the responsibility of the buyer. Refunds are issued once the item is received and inspected.
How do I contact Everest Forge about a warranty or return?
Email us at [email protected] with your order number and product code. Include photos if the blade is damaged or defective. Our team responds within a few hours during business hours Nepal time (GMT+5:45).